Ten Free Social Media Things You Can Do

Two of the biggest excuses organizations and individuals have when it comes to using social media applications is that it takes too much time to figure out how to use them and takes too many resources once your start using them. True, some social media applications may take a bit of time to learn, but unless you have been on a deserted island for the last ten years, you probably figured out by now how to use email and do basic things on the web like find things with a search engine. If you can do that,figuring out most social media applications should be easy.

Cost is not an issue because once you can get online, which you should be able to do either at home, at work, or at your local library, much of the really good stuff is free. The following ten social media resources are not only free, but should be useful to you in some way, especially if you are trying to make yourself or your organization more visible online.

Before you explore new social media applications, you may want to get a free online email account. Having this kind of account makes using social media much more convenient. Some applications require that you have an account with one of these email services, and most require an email account for administrative purposes. Also, if your main email account is from your organization, you may want an outside account to keep your activities more private. Three of the most popular places for online email accounts are from Google, Yahoo!, and Microsoft.
Suggested Resource: Gmail

The following ten social media resources are not only free, but should be useful to you in some way.

1. Blogging
Think of a blog as a web site where just about all the work is done for you. You sign in, write something, hit a button, and it is online. If you've thought about starting a web site but have no idea what it takes to do it, a blog is the easiest way to get that experience. Also, if you already have a web site, a blog is an easy way to try quickly try new ideas that may later put on the site. Two of the biggest blog services are Blogger and WordPress. Both of them can get you from login to published blog in less time than a lunch break.
AirSafe.com's Choice: Blogger

2. Micoblogging
This is a stripped down version of a blog, basically little more than a couple of sentences and maybe a link to something online. Examples include Yammer and the much more widely known Twitter. This blogging method that may work best for sending short messages to portable devices like an iPhone or Blackberry, or in conjunction with other resources such as a web site, mailing list, or full sized blog.
AirSafe.com's Choice: Twitter

3. Online File Storage
If you need to share files with one or more colleagues, or you need to access key files from several different computers, and don't want the hassle carrying around a laptop or thumb drive, or emailing files, you can use one of these services to manage your files in a password protected environment.
AirSafe.com's Choice: Airset

4. Photo Sharing and Storage
If you are interested in sharing photos, services like Flickr and Picasa allow you to store photos online, and even giving you the option of allowing others to access them or download them.
AirSafe.com's Choice: Flickr

5. Intelligence Gathering
If you need to find or track some information online, for example monitoring a developing news story or keeping current on a competitor or industry, Google has a service called Google Alerts that will keep track of them for you and send regular email updates when it finds something.
AirSafe.com's Choice: Google Alerts

6. Video Sharing
Some of the millions of user generated videos are published every day may actually be of interest to you. While you may be able to find them using general search engines like Google or Bing, you may have better luck by searching within video sharing sites like YouTube, Metacafe, and LiveLeak. YouTube is by far the biggest, with the greatest variety of content. Also, if have videos that you want to share, you can follow the AirSafe.com example and create a home page withing the site to showcase your videos.
AirSafe.com's Choice: YouTube

7. Social Networking
Facebook and Myspace may be the most well known social networking sites, but a site like LinkedIn is more relevant to working professionals, providing a kind of online resume and biography, and allowing others to see you out and contact you.
AirSafe.com's Choice: LinkedIn

8. Subscribing to Podcasts
There are millions of audio and video podcasts out there that cover a huge range of topics, including a few that would be of interest to you. Both Apple (iTunes) and Microsoft (Zune) distribute free software that allows you to easily manage subscriptons to audio of and video podcasts of every description. The iTunes software also has extensive links to online audio stream of radio stations from around the world.
AirSafe.com's Choice: iTunes

9. Free Phone Calls
Wouldn't it be great if you could use the Internet to call someone long distance, even internationally, without spending any extra money? You can download a program like Skype or Googletalk and talk for free with anyone else who has both a connection to the Internet and who has downloaded the same software.
AirSafe.com's Choice: Skype

10. Social Bookmarking
All web browsers allow you to bookmark favorite pages, but if you use several computers, or even several browsers on the same computer, keeping track of your bookmarkes can be next to impossible. Bookmark sharing resources like Delicious, Digg, and StumbleUpon allow you to create an online account where you can store and manage your bookmarks, and then either make them private and password protected, or make them public and available to anyone.
AirSafe.com's Choice: Delicious

Selected Social Media Applications Used by AirSafe.com
YouTube
Facebook
Twitter
Flickr
Delicious
Podcast (main page)
Podcast (subscription)
Mailing List
Prlog.org (online press releases)
Bird Strike Blog
Crash Video Blog

Next Steps
If you are using none of these services, go ahead and try one of them to see if it can help you out in some way. If you are using one or more of them, leave a comment on this blog post and share your experiences, positive or negative, with using these services.

How AirSafe.com Uses Twitter and a Mailing List with Its Blog

Social media applications make it easy to publish and share information with an audience. They can be used individually or they can be used in combination with other online resources and applications. By combining applications, their combined usefulness can be greater than the sum of their individual strengths.

One combination AirSafe.com uses consists of an automated mailing list, a blog, and Twitter. The mailing list had been developed over several years and had been used to send newsletters and breaking news items. The various AirSafe.com blogs are more recent additions, and have been used to provide more details than were possible in a newsletter, and to supplement the main web site.

Twitter is the newest addition to AirSafe.com, and initially had the most problems. Twitter is what is called a microblogging service, which acts like a blog it that it allows users to easily publish something online, but is very limited in that you have a 140 character limit, basically enough for a headline and maybe one link to another resource.

For AirSafe.com, having only enough space for a headline and a link to another resource isn't a problem since Twitter's main use was to encourage a subscriber to link to other content such as a particular page on a web site. As a relatively new online service, very few current AirSafe.com visitors would have had an account, and many may never be convinced to subscribe to the service. Incorporating Twitter into AirSafe.com's content wouldn't make sense unless there was a way to include the majority of AirSafe.com's audience that doesn't use Twitter.

The key breakthrough was using Twitter in combination with other AirSafe.com resources, specifically the site's automated mailing list and the AirSafe.com News blog site. The mailing list service, which over the last several years has grown to several thousand subscribers, has a feature that allows it to be linked to a blog so that any new blog item leads to an automatic generation of an email that includes a short message and a link to the blog item. A second feature automatically sends out a Twitter message to followers that includes a link back to the new blog posting.

In short, those two features allowed anyone who was either a subscriber to the AirSafe.com mailing list or to the AirSafe.com Twitter account would be automatically notified whenever there was an addition to the blog. Instead of updating three AirSafe.com resources, only one had to be updated to reach three distinct audiences.

The mailing list, blog, and the Twitter account are promoted in different ways to different types of AirSafe.com visitors. By doing a little bit of behind the scenes work, all three audiences could be easily connected.

One of the unexpected benefits was that Twitter and related technologies opened up additional options for finding useful information that was of interest to the audience with the audience. The most useful was the Twitter search function at search.twitter.com. It is a great tool for quickly finding useful links to breaking news stories. For example, after a plane crash, it can be used to search through the hundreds, and sometimes thousands of Twitter messages that users send to one another after a crash. At least a few will have links to news media and other resources that have timely information on an unfolding event.

The blog is the main resource that AirSafe.com uses for breaking news on plane crashes, so when the blog is updated and AirSafe.com subscribers receive a notification of the new blog entry and then visit the blog, they get information from AirSafe.com and also benefit from the work that Twitter users did to find relevant online content.

Next Steps
If you want to see how this stuff works or how it can help you, do one of the following:

- Follow AirSafe.com on Twitter: If you don't have an account, you can quickly create one for yourself.
- Join the AirSafe.com mailing list: Receive breaking news on plane crashes, plus much more information.
Visit the AirSafe.com Mailing List Archive: See what you have been missing.
Check out AirSafe.com's mailing list provider: If you are thinking of starting a mailing list, or making your current list more capable, this is a good place to start.

Social Media's Role in Airline Safety

Dr. Todd Curtis of the AirSafe.com Foundation will present the paper "Social Media, Bird Strikes, and Aviation Safety Policy" at the upcoming 2009 Bird Strike North America Conference in Victoria, Canada the week of 13 September 2009. The following excerpt of the abstract gives a good overview of what to expect:

When many bird strike related organizations first launched their web site, that was about all the online presence that was needed. However, with the rise of the use of social media technology that allows users to tailor how they find and use information, having a web site is no longer enough. Many of the most useful tools in the social media arena are relatively simple to use, often free, and can greatly expand the ability of an organization to reach an online audience.

For those of you who will not be in Victoria for the conference, Dr. Curtis and the AirSafe.com Foundation will provide information online, including podcasts, videos, presentation slides, and other materials that will allow those of you in the bird strike and wildlife hazard community, as well as others in the aviation safety community, to benefit from the presentation.

The first of these online resources is the Conversation at AirSafe.com podcast "Social Media's Role in Airline Safety." In this show, Dr. Todd Curtis discusses the role that social media applications like Twitter, YouTube, and podcasts have had in shaping the public's relationship to aviation safety issues. Using the example of the January 2009 ditching of a US Airways aircraft in the Hudson River, the show discusses why any organization that intends to influence aviation safety policy or the aviation safety community should embrace these emerging technologies in order to better serve their members and the general public.

You can listen to the podcast at http://www.airsafe.com/podcasts/show96-social-media.mp3, and review the full transcript, as well as follow links to a number of supporting resources, at the AirSafe.com News.

Use Google Alerts to Find Bird and Wildlife Strike News Stories

When the FAA proposed to severely restrict the public's access to the FAA's bird and wildlife strike database in March 2009, it ignited controversy as well as hundreds of news stories related to the proposed policy change. When the DOT and the FAA reversed course the following month, it led to hundreds of other articles, many of them focusing on the strike record of specific airports and airlines.

This spike in interest represented an opportunity to increase AirSafe.com's audience by using the media coverage to direct people to bird and wildlife strike information on AirSafe.com's web sites and blogs.

The key was that many of these articles allowed readers to leave comments. AirSafe.com left comments on many of these articles, making sure that the comments invited the reader to visit an AirSafe.com related site.

Finding the articles was particularly easy, with the most important tool being Google Alerts, a free service that allows you tell Google to search for recently published content that contain specific keywords of interest.

The full plan to take advantage of the sudden public attention had three parts:

1. Use Google Alerts to find out what news stories were coming out online (in this case, the search terms [+faa +"bird strike"] were used).

2. Find the articles with the largest potential audience and either post comments to the article (always mentioning at least one of my bird strike blogs or sites).

3. If an article from a medium to large media organization had contact information for the writer of the story, I'd make a point to contact that person by phone or email and offer to provide information or answer questions.

By letting Google do my research for me, I was able to easily find dozens of opportunities to post comments to articles and use those posts to direct readers to some of my resources. In addition, I also found relevant media contacts that I could help or that could help me later.

Each of AirSafe.com's comments were a variation of the following message:

Releasing the data was the right thing to do on the part of the FAA. The right thing to do on the part of the public is to use the data as a way to understand a problem and not as the final answer.

Keep in mind that the FAA bird strike database is voluntary, so you can't just look at the raw numbers. Aggressive reporting is only one reason why there may be many reports in the database from a particular airport or airline.

Aviation organizations like the AirSafe.com Foundation offer many insights into how one should approach aviation safety data. Many of their bird strike examples are at birds.airsafe.org and strikevideos.blogspot.com.

It's not too late to do this kind of thing for your web site or blog. Whether it is for bird strikes or for something else, if you have a blog or web site that needs a boost, and there is a major media frenzy that is relevant to your site or blog, try this three step marketing method yourself. Even if you don't place comments, it is an excellent way to identify reporters that you may want to approach later.

Social Media, Bird Strikes, and Aviation Safety Policy

The January 2009 ditching of the US Airways flight in the Hudson River in New York was an excellent example of how social media applications like Twitter and YouTube affect how the public finds out information about plane crashes and other aviation safety related events.

While the accident took place on the doorstep of the most important media center of the United States, many of the early images of the crash and the rescue that were distributed by major media outlets originated from witnesses. One of the most well known one was from a cell phone camera of Janis Krums, who was on one of the ferry boats involved in the recovery of the passengers. The picture was uploaded from an iPhone to TwitPic, a service that allows Twitter users to upload photos (see photo on TwitPic).

Twitter was not the only social media application working overtime that day. Video sharing sites like YouTube were flooded with many examples of user-generated content that collectively had hundreds of thousands of views within a day.

I'd certainly argue that if social media applications like Twitter didn't exist, a plane crash in New York would still get massive amounts of attention from major media. However, the "Miracle on the Hudson" was also an excellent example of how the average eyewitness can easily distribute images and other newsworthy information that could reach tens of thousands in a matter of minutes.

Until recently, one of the few options for publishing content online was through a web site. AirSafe.com participated in the January 1999 launch of the Bird Strike Committee USA web site Birdstrike.org. One of the stated purposes was to have the site act as a resource for the media and the general public, especially if there were a dramatic event such as a bird strike related crash. To serve that end, the site's content included extensive contact information for many of the key members of the Committee.

In the early years of the web, the key way that users would locate information was through a search engine. Because the site had been active for many years, and because the content included many of the popular search terms for bird strike issues, the site was often among the top results for many bird and wildlife strike related search terms. Because of this, major media organizations were able to find basic information about bird strikes and to contact many of the key Committee members, and as a result many of these members were able to provide insights and information to a broad audience in the hours after the crash.

It used to be that an organization was doing a good job getting its message out online if it had a solid web site and if content from that site was in the top results of relevant searches on Google or other search engines. This approach is no longer sufficient. It is necessary to go beyond web sites and search engines because an increasing number of online users are using technology to develop different kinds of ongoing relationship with other users, with information, and with organizations.

For an example of the differences, one just needs to look at the online realities of two New York area plane crashes, TWA Flight 800 and the recent Hudson River ditching involving US Airways. Flight 800 happened in July 1996, just two weeks after AirSafe.com was launched. While there were search engines, Google did not yet exist. Major media web sites, were the most important sources of information for news about the crash. There was no YouTube, Twitter, Blogger, Facebook, Flickr, or any other easy to use social media related technologies for sharing photos, videos, and other information with large numbers of people. Email was certainly widely available, but it was mostly a way to communicate with individuals or small groups, not a way to communicate with thousands at a time. While I did my best to add independent information about the crash to AirSafe.com, it had only a tiny impact. Traffic went from about 35 visits on the day before the event to about 700 visits the day of the crash.

In contrast, within minutes of the US Airways A320 ditching in the Hudson, there were thousands of people around the world who were contacting each other on Twitter, uploading videos to YouTube, and photos to Flickr. True, much of it was simply copied from traditional news organizations, but some of it was both original and unique. In many cases, traditional media relied on the public for information rather than the other way around. By the way, traffic on AirSafe.com was a bit higher in 2009 than it was in 1996, with about 12,000 web site visits on the day of the event, plus at least 5,000 views or downloads of AirSafe.com's initial podcast about the event.

The changing nature of the Internet, and the dramatic rise in the importance of newer social media applications, make it necessary for organizations like Bird Strike Committee USA to expand its relationship with the Internet. Fortunately for the Committee, there are many examples of social media use that can be followed, and most of them require no up front or ongoing costs. Perhaps the most pressing needs are in the following areas:

1. A review of existing web site policies and content to ensure that the site continues to rank well for key wildlife hazard related search terms.

2. Development of Bird Strike Committee USA policy for the use of evolving social media applications, in order to use those applications to better coordinate public education and public outreach efforts.

3. Encouraging the use of these same social media technologies among the organizations that support the work of the Committee.

While the early development of an informative web site was an innovation that put Bird Strike Committee USA well ahead of similarly structured aviation safety organizations, recent events have highlighted the fact that adopting at least some of the newer social media technologies is essential if Bird Strike Committee USA is to maintain its relatively high online profile.